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Terms & Conditions


Welcome to Internetv. We are a online subscription service and we offer our members access to digital content, TV and other types of audiovisual entertainment ( "digital content and TV") that are transmitted over the Internet to televisions, computers and other devices connected to the Internet ( "devices ready for Internetv" ).  We have compiled some detailed terms and conditions. You must read and understand them already that govern your use of our service. These Terms of Use set out that all disputes between you and Internetv will be settled by BINDING ARBITRATION. YOU AGREE TO WAIVE THEIR RIGHT TO APPEAL TO A COURT for exercising or defending your rights under this contract (with the exception of matters that can be submitted to a minor court. Your rights will be determined by an impartial arbitrator and not by a judge or jury, and may not submit their claims through collective action. See the arbitration agreement later to view the details of the commitment to arbitrate any dispute with Internetv. These Terms of use are also a resource to better understand how our service works, including the kinds of data that we collect, how we bill, how we interact with you and other useful details about our service. We recommend you consult the terms of use when you have any questions concerning the service or want to find out how something works. For your convenience, we have developed an index of the Terms of use so that you can browse and access the contents of interest with greater ease. We hope you enjoy your experience with Internetv. Important: The Terms of use include integrated hyperlinks that can be accessed only via our web site, so that if you see the Terms of use via some devices ready for Internetv (such as games consoles or televisions with Internet access) you may need to visit the web site to see these additional terms that are accessed through hyperlinks.

Acceptance of the Terms of Use

These Terms of use, which include our privacy policy and the end-user license agreement ( "EULA", by its acronym in english) govern your use of the service of Internetv, including all the features and functionality, instant transmission, our web site and the user interfaces and all the content and the associated software (the "service of Internetv" or the "service" ).  When you use visit or browse the Internetv service, agrees and undertakes to comply with the present Terms of use. If you do not agree with these Terms of use, you should not use the service of Internetv, including the web site and user interfaces. These Terms of Use govern your use of the service of Internetv and we recommend you read it with attention. The service is provided by Internetv, Inc. , or any of its related companies. Internetv company that is paying the service to you (called "Internetv" in these Terms of use) and with the that is entering into this agreement, depends on the country from which you are registering Internetv service. Click here to view the company of Internetv for your region. Check periodically, as the service provider could change from time to time.

Modification of the Terms of Use

Internetv reserves the right to modify, whenever you feel, with or without notice, these Terms of use, including the privacy policy and EULA, at its sole and absolute discretion. The latest version of the Terms of use can be found by visiting our web site and clicking on "Terms of Use" at the bottom of the pages of the web site of Internetv. The latest version of the Terms of Use shall prevail over all previous versions. We will try to publish all the previous versions on our web site when the terms of use are updated. To view the modifications to the previous versions of the Terms of use that we have published, visit our web site and click here.

Preferences in terms of privacy and communications

Any personal identification information submitted via the Internetv service is subject to our privacy policy, the terms of which are incorporated herein. See our privacy policy to understand our practices. Modification date to the privacy policy will appear at the foot of the policy. By using our service, you agree to receive certain communications on our part. For example, Internetv may send you newsletters about the new features of Internetv, special offers, promotional announcements and customer surveys by email or by other means. If you no longer wish to receive communications does not relating to the transactions, simply use the name of your account and password to access the link "email preferences" in the "My Account" page and uncheck the items you want to unsubscribe or click the link to the subscription low in our communications by email. See our privacy policy for more details about our marketing communications.

When using the Internetv service, you agree to receive some electronic communications sent by Internetv. These communications will include notices about your account (e.g. , changing the password or the form of payment, confirmation emails and other information relating to transactions) and information relating to our service. These communications are part of its relationship with Internetv and delivered as part of their membership Internetv. Agrees that any notice, agreements, disclosure or other communications that we send to you in electronic form will comply with the legal requirements applicable to the communications that have, among other things, that such communications should be made in writing.

Membership and billing

You can find the specific details about your Internetv membership at any time by visiting our website and clicking on the link "My account".


When you start your membership to Internetv, expressly agreed that we are authorized to charge a monthly membership fee to the rate in force at that time, and any other charges that the expenses incurred in relation to your use of the service of Internetv through the form of payment that indicated during registration (or through another form of payment if you modify your account information).  Note that the prices and charges are subject to change with notice. As used in these Terms of use, "billing" indicates a charge or debit, as appropriate, through its form of payment. The membership fee will be invoiced at the beginning of the party in charge of their membership and all the months thereafter, unless and until both of low its membership. Visit our web site and click on the link "Terms and details of membership" in the "My Account" page to see the start date of your next renewal period. Automatically will deduct your payment method each month in the calendar day corresponding to the start of your membership with charge. The charges for membership is charged in full at the time of payment. If your membership with cargo begins a day that is not included in a given month, we will bill you through the form of payment on the last day of that month. For example, if you started your membership Internetv or to be a member to post on January 31, your next payment date will be February 28 and will be billed its form of payment on that date. You acknowledge that the amount billed per month may vary from month to month for reasons that may include various amounts due to promotional offers and/or to change or addition of a plan, and authorize us to charge these varying amounts through their form of payment, which could be invoiced monthly in one or more charges. In some forms of payment, the issuer of your payment method may charge a fee for transnational transaction or related charges. Check with your bank and the issuers of the card for more information.

If it is and has been registered for a free trial, should be permitted Form of payment for approximately a month of service during the free trials. However, there will be no charge through the form of payment unless not of low membership before the end of the free trial period. We may also request authorizations regularly to his card in anticipation of the membership fee and other related charges. All fees and charges for membership is charged in full at the time of payment. THE PAYMENTS ARE NOT REFUNDABLE AND CANNOT BE CON REFUNDS OR CREDITS FOR PARTIALLY USED periods. At any time and for any reason, can we give a refund, rebate or other consideration to some of our members or to all of them ( "credits" ).  The amount and form of these loans, and the decision to grant them, they are subject to our sole and absolute discretion. The granting of credits in a case does not entitle you to receive credit in the future in similar cases, or commit us to extend credit in the future, in any case. We will be able to modify the fees and charges in force or add new fees and charges from time to time, but we will notify you about these charges in advance via email. If you want to use another form of payment, or if there are any changes in the form of payment, for example, with respect to the due date or the validity of your card, you can modify the information corresponding to the form of payment by visiting our web site and clicking on the link "My account", in the top of the pages of the web site of Internetv. If it occurs in the maturity of your Form of payment that you had not used the option of “Unsuscribe” or “Cancel Membership” (see Unsuscribe later) authorizes us to continue billing through your Form of payment and will remain responsible for all outstanding amounts of payment. If you registered in Internetv using your iTunes account as a form of payment and wish to cancel your membership of Internetv at any time, including during the free trial, you'll have to go to your iTunes account and disable the automatic renewal. You can find the billing information for the membership of Internetv visiting your iTunes account.

Continuous Membership

Internetv your membership, you can start with a free trial period, will continue every month until you “cancel”  your membership. You must unsubscribe your membership prior to the monthly renewal to avoid that will be billed the membership fee of the month following through its form of payment. We will bill the monthly quota of membership through the form of payment indicated during registration (or to another form of payment if you modify your account information).  The membership fees are charged in full at the time of payment.

Sending emails

By accepting the terms and conditions, gross agree to receive emails to your registered account, these can be informative, promotions and/or news about Internetv. To cancel the sending of emails once you have created your user account, go to "My account" > "Newsletter" and select the option to "No", you must press the "Continue" button to finish.

Right of withdrawal

We reserve the right to terminate or restrict your use of the service, without notice, with or without cause.

How does it work our transmission service?

Internetv is an online subscription service that offers its members access to digital content and TV transmitted by Internet to devices ready for Internetv. The manufacture and sale of these devices is in charge of entities other than Internetv. If you want to see the partners who provide the devices ready for Internetv that you can use to access our service, click here.

We reserve the right, at our sole and absolute discretion, modify the manner in which it operates our service whenever we appear and without notice. The explanations on how our service works should not be regarded as statements or obligations with regard to how the service will function at all times. We made adjustments to the service constantly and some of these settings are not reflected in its entirety in these Terms of use.


The availability of digital content and TV to watch instantly is amended periodically and will vary from country to country. The picture quality for TV and digital content transmitted via the Internet may vary from computer to computer, from device to device and can be affected by various factors, such as your location, the available bandwidth or the speed of your Internet connection. Internetv transmits a small amount of data as a buffer every time you start a DIGITAL CONTENT or TV. Start and stop digital content and TV can often cause a small increase in the amount of data that Internetv transmits to you per hour. In most cases will be no more than the equivalent of a few minutes. All the charges of Internet access will be borne by you. Ask your Internet provider information about the possible charges of data consumption by use of the Internet. Internetv makes no representations or warranties with respect to the quality of your experience to instantly see on your screen. You can change the video quality of your experience to instantly see through the link "My account" on the web site.

In some plans of membership of the United States with a limited amount of hours to see instantly, all the time to view instantly not used not be moved to the next period or accumulate in another way. If it reaches its limit to instantly view during playback of a DIGITAL CONTENT or TV selected, you can complete this DIGITAL CONTENT or TV whenever the see continuously until it is finished. The amount of digital content and TV that will be able to see instantly during each billing period depends on the duration of each DIGITAL CONTENT or TV that you select and whether seen or not until the final. Any time you see an instant DIGITAL CONTENT or TV repeated, in full or in part be counted as a part of the total time to view instantly. Start Time: The time it takes to start a DIGITAL CONTENT or TV instantly will vary depending on many factors, including where they are located, the bandwidth available at that time, the content or DIGITAL TV to select and the configuration of your device ready for Internetv. For example, the scenes of high-speed action or special effects at the start of a DIGITAL CONTENT or TV can delay the start time. In addition, you must be connected to the Internet during the entire experience of seeing instantly.

Geographical limitation: You can see a DIGITAL CONTENT or TV instantly through the service of Internetv only in geographical locations in which we offer our service and where it is licensed for that DIGITAL CONTENT or TV. The content that may be available to view may vary depending on geographic location. Internetv technologies be used to verify your geographical location. Transmission Software Internetv: The transmission software is developed by Internetv Internetv or at the request of this, and was designed to allow transmission of content instantly from Internetv toward devices ready for Internetv. This software can vary depending on the device and the environment, and the functionalities may also differ depending on the device. For example, the software can be integrated to a device ready for Internetv or we can offer this software download to a device, such as the iPad of Apple, or the software may be available in an optical disc to be inserted in the disk drives of certain devices. Internetv gives the licensed software in accordance with the following Terms of use and only in order to use the service of Internetv with exclusion of any other purpose. DO NOT GUARANTEE THE PERFORMANCE OF THIS SOFTWARE, NOR ITS COMPATIBILITY WITH OUR SERVICE. See the exclusions of warranties and limitations of liability set forth in these Terms of use. You may not copy or reproduce the software, or decompile, reverse engineer, disassemble, modify or make any other creative work derived based on the software or in a part of it. Any unauthorized use of the software is strictly prohibited and Internetv reserves the right to not provide the software (or its updates) at any time and to block access to the service of Internetv through the software at any time, without notice or other notices.


Do not warrant that the software used or licensed in relation with our service is compatible with other third-party software, and do not warrant that the operation of our service and the associated software does not harm or affect other software or hardware. In addition, the manufacture and sale of the devices ready for Internetv is in charge of entities other than Internetv. A device is ready for a Internetv electronic equipment authorized to decode and capable of decoding digital content and TV that Internetv transmitted on the Internet. These devices may include mobile devices, autonomous decoders, Blu-ray DVD players connected to the Internet, high-definition tvs HD connected to the Internet and gaming consoles. Therefore, we assume no responsibility or guarantee the performance of these devices, OR COMPATIBILITY WITH OUR SERVICE. When you use our service, you agree to use only manufacturer or vendor of the device if you have a problem with the device or its compatibility with the service of Internetv. Any inconvenience with our service, including system requirements, is covered and bound by these Terms of use. See the exclusions of warranties and limitations of liability set forth in these Terms of use.

In response to requests for content providers or due to technical limitations, or for any other reason, at our sole and absolute discretion and without prior notice, some digital content and TV or all of them may not be seen or they will no longer be available to watch instantly through our service on some devices ready for Internetv.

Features and Functionality

Social Media

You can choose to share information about your use of the service of Internetv, including what he saw, within Internetv and in other social networks. Your use of our social functions is subject to our Terms of use of social networking (; check for more information. Reviews of members

We enable you publish reviews of digital content and TV available through the system of Internetv. Not regularly review the content published on the web site of Internetv, but we reserve the right to reject, remove or edit such content at any time without notice. It will not be published no overview that contains: language rude, profane or discriminatory, illegal content, obscene, threatening, libelous, or that you can raise objections for another reason, urls, phone numbers or email addresses, personal attacks against the creative staff that participates in the DIGITAL CONTENT or TV, misleading information about the origin of the content or comments regarding the policy or the services of Internetv. Click on the link "Reviews" that appears in the web site of Internetv for a link to the guidelines for writing and posting reviews. You understand and agree that, although we have no obligation to do so, we can review the content and delete it or delete it (without notice) to our single and total discretion, with or without cause. See also "Use of the information submitted" later. ONCE SUBMITTED AN OVERVIEW, WE WILL POST THEIR RATINGS OF DIGITAL CONTENT AND TV. TO SUBMIT AN OUTLINE, YOU UNDERSTAND AND AGREE THAT YOU CONSENT TO THE PUBLICATION OF ALL INFORMATION PRESENTED IN YOUR OVERVIEW, INCLUDING ITS RATING OF A DIGITAL CONTENT OR TV IN A PUBLIC FORUM, INCLUDING OTHER MEMBERS AND VISITORS TO THE SERVICE OF INTERNETV. IF YOU DO NOT WANT TO SHARE THEIR SPIRITUAL STUDENT IN A PUBLIC FORUM, DO NOT USE THE FUNCTION OF spiritual student.

If you no longer wish to publish their reviews, you can eliminate through the link "My account" of the web site, by selecting "Reviews".  The use of the function Reviews is for personal, non-commercial use, and it is by his choice and at your own risk. The function Reviews is subject to change without notice and the level of exchange of information and the associated functionality are also subject to change without notice.


The member who created the account of Internetv and to which you are billed the charges through your Form of payment is called the present holder of the account. The holder of the account has access and control over the account of Internetv. The control of the account holder is exercised through the use of the password of the account holder and, therefore, to maintain exclusive control, the holder of the account should not disclose your password to anyone. In addition, if the holder of the account you want to forbid the other to contact the customer service of Internetv and potentially modify the control of the owner of the account, the account holder should not reveal the details of the method of payment (i.e. , the last four digits of your credit or debit card, or the email address if you use PayPal) associated with your account. BY SHARING THE PASSWORD INTERNETV SERVICE, THE ACCOUNT HOLDER ASSUMES THE RESPONSIBILITY TO ENSURE THAT THE MEMBERS OF YOUR HOUSEHOLD OBSERVE THE TERMS OF USE AND THE ACCOUNT HOLDER WILL BE RESPONSIBLE FOR ALL ACTS OF THE MEMBERS.


It is possible that members of different countries should have access to the RSS feeds as convenient way to transmit information about your account from Internetv or publicly available information in the site of Internetv to your RSS reader or a web site that is associated with RSS feeds of your choice. RSS means Really Simple Syndication. Allows you to publish the information in standard XML format which can be accessed via a URL. Internetv may also choose to supply sources in other formats, such as Atom, at any time. Any use of the RSS feeds and other sources ( "sources" ), including a website source Internetv or receive calls in an application or web site or how to display the content received from such sources, is at your sole risk and is subject to the Terms of use of the sources of Internetv which can be found here. When using the sources of Internetv, agrees observe the terms of use of the sources of Internetv. In particular, acknowledges and agrees that provides consent to the information about your account be transferred to the place where is located the source if you authorize and that the use of a source you can do that should be associated with personal information with you, even if the source does not provide that information.


You can find third-party applications (including, without limitation to mode, web sites, widgets, software or other software products) ( "Applications") that interact with the service of Internetv. These applications can import data related to your account of Internetv and activity, and also obtain data about you. These applications are provided only for their benefit and Internetv is not responsible nor endorses the contents of these applications. THESE APPLICATIONS ARE OWNED OR OPERATED BY THIRD PARTIES THAT ARE NOT RELATED TO, ASSOCIATED WITH OR SPONSORED BY INTERNETV, AND IT IS POSSIBLE THAT ITS USE IS NOT AUTHORIZED WITH OUR SERVICE IN ALL COUNTRIES. Some of these applications may even use the marks of Internetv. Internetv unless otherwise stated on your web site, Internetv is not responsible for nor support the content of such applications. You must use your own judgment with regard to how it interacts with these applications. If you decide, at its sole and absolute discretion, use an application, that application will be able to interact with your account of Internetv, connect to it and gather or extract information from the account. When you use these applications, acknowledges and agrees as follows: (i) if you use an application to share information regarding your account of Internetv, authorizes the sharing the information about your account; (ii) when using the application, it is possible that is openly publish your personal information or information related to you, even if it is not a Internetv to transmit this information and (iii) when using an application makes IT FREELY AND ASSUMES ALL THE RISKS ASSOCIATED, and indemnify Internetv by sharing the information on your account of Internetv resulting from the use of an application. You must read all the tables of login and other pop-up windows and read all the notices with respect to the transmission of information from your account of Internetv, through an application or by any other means identified for an application. In addition to this, the end-user license agreement, the terms of use and other equipment or documentation of the application will govern your use of the application. You may be able to revoke the access of an application to your Internetv account at any time, but the shared information before the low will continue to be available or may continue to be used by the application, according to the policies of that application. If you have any question, concern, complaint or claim about the application, you must contact the staff for assistance or contact the application and not a Internetv, except that Internetv tells you otherwise. INTERNETV ASSUMES NO LIABILITY FOR YOUR USE OF THE APPLICATIONS to access your account; identity protection

For the purpose of providing access to your account and to better manage the service of Internetv,Internetv implements technology that lets us recognize it as the account holder and giving them direct access to your account without asking you to enter any password or other identification of user to re-enter the service of Internetv. It is your responsibility update and maintain the accuracy and the accuracy of the personal information that provides us with regard to your account.

It is your responsibility to protect the confidentiality of your password and account and restrict access to the device through which you access your account of Internetv. If you reveal your password to any person or share your account or devices with other people, you must assume full responsibility for their actions. Whenever possible, users of public or shared devices must log off at the end of each visit. If you sell or returns a device ready for Internetv must log off and turn off the device before doing so. Similarly, in the case of loss or theft of your device ready for Internetv, disable it. If you do not log off or does not turn off the device, users will be able to access the subsequent service of Internetv through your account and can reach to access information on your account. Go to Manage computers and devices ready for Internetv to disable the devices associated with your account of Internetv.

If you discover that she was a victim of identity theft and crime was conducted through a Internetv account, you must notify customer service. Then you must report the theft to the issuers of their cards and also to the authorities of his country. In addition, you must be very cautious with the communications in which you are asked for your credit card or other information of your account. If you provide the information to a request of this type, may be a victim of identity theft. Always access to your confidential account information by going directly to the web site and never Internetv via a hyperlink in an email or any other type of communication, although it seems official. Internetv reserves the right to suspend an account at any time, with or without notice to the member, in order to protect themselves and their partners about what he considered that may constitute a fraudulent activity. Internetv is not obliged to grant credits or discounts to a membership by the suspensions of the account by a representative of Internetv or by the automated processes of Internetv.

Exclusion of warranties and limitations to responsibility INTERNETV SERVICE, INCLUDING OUR WEB SITE AND USER INTERFACES, AND ALL THE CONTENT AND THE ASSOCIATED SOFTWARE OR ANY OTHER FEATURE OR FUNCTIONALITY OF THE SERVICE OF INTERNETV ARE OFFERED "IN THE STATE IN WHICH THEY ARE", WITH ALL THEIR FLAWS AND WITHOUT ANY WARRANTIES OF ANY KIND. WE AND OUR LICENSORS DO NOT OFFER STATEMENTS OR WARRANTIES OF ANY KIND WITH RESPECT TO THE SERVICE OF INTERNETV, OUR WEB SITE AND USER INTERFACES, AND ALL THE CONTENT AND THE ASSOCIATED SOFTWARE. INTERNETV DOES NOT MANIFEST, DECLARES NOR GUARANTEES THAT BE ABLE TO USE THE SERVICE OF INTERNETV UNINTERRUPTED OR ERROR FREE, AND YOU AGREE THAT INTERNETV MAY DELETE OR MODIFY ANY OTHER WAY ANY OR ALL ASPECTS OF THE SERVICE OF INTERNETV, INCLUDING FUNCTIONALITY, WITHOUT NOTICE OR COMPENSATION. INTERNETV EXPRESSLY ASSUMES NO RESPONSIBILITY OR LIABILITY FOR THE USE OF APPLICATIONS, DEVICES AND READY TO INTERNETV INTERNETV SOFTWARE (AMONG OTHER THINGS, TO THE COMPATIBILITY WITH OUR SERVICE).  Without prejudice to the foregoing, we and our licensors do not assume any responsibility for the following: (i) errors or omissions in the content provided by the department of Internetv or on the web site or the user interfaces of Internetv; (ii) recommendations or advice from the customer service, (iii) any failure or interruption in the availability of the service of Internetv or user interfaces or web sites; (i) the provision or transmission of any content provided on the web site of Internetv, user interfaces or through the service of Internetv and (vii) any loss or damage arising from the use of the content provided in the web site or in the interfaces Internetv of or through the service of Internetv in any other manner, including the damage or loss caused by the discharge of the associated software; the download or use of any software, including the remote desktop tool that offers the customer service, optical disks or any other conduct of users of the services, the web site or the user interfaces of Internetv. TO THE EXTENT PERMITTED BY LAW, WE AND OUR LICENSORS DISCLAIM ANY REPRESENTATIONS OR WARRANTIES, INCLUDING, FOR EXAMPLE, WARRANTIES OF MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR ANY PARTICULAR PURPOSE OR RESPECT FOR THE RIGHTS OF AUTHOR. Nor do we declare nor can we guarantee that the information that is accessed through our site is accurate, complete or current. We make no representations regarding the content of the digital content or TV Internetv service or the content of the narratives of the TV or digital content contained in our web site or in the user interfaces. We did not nor can we guarantee that your use of the service of Internetv this free of interruption, loss, corruption, attack, virus, interference, hacking or any other intrusion against the security and does not assume any liability in relation to these events. The information that we or our Authorised representatives disclose orally or in writing will give no warranty or statement that might create liability for Internetv or its related parties.


Intellectual Property


Internetv service, including all the contents of the web site and the user interfaces of Internetv or that are provided to members as part of the service, including, for example, digital content and TV that you can instantly view, text, graphics, logos, designs, pictures, buttons icons, images, audio and video clips, digital downloads, data compilations, and software are the property of Internetv or its licensors, and are protected by the laws of copyright, trade secret or other laws and intellectual property treaties of the United States or international. The compilation of all content and any software or other material provided by Internetv on our web site or user interface or in relation to the service of Internetv are exclusive property of Internetv and its licensors and are protected by trade secret laws and copyright in the territories in which the service operates Internetv and by international treaty provisions. The content may not be reproduced or used without the express written permission of Internetv or its licensors. You agree to comply with the limitations set forth in "transmission Software Internetv" and "Limitations of use." You agree that you will not decompile, reverse engineer or disassemble the software or any other product or process that are accessed through the service of Internetv, do not insert codes or products or manipulate the contents of the service of Internetv in any way and do not use any method of analysis, removal or data collection; Internetv reserves the right to give low your membership if it believes, in its sole and absolute discretion, it breached the restrictions of the software of Internetv, restrictions that prohibit copying digital content and TV that you provide or that you have made any copy or use The unauthorized content protected by copyright in breach of the rights of Internetv or its licensors. Internetv does not promote, encourage or condone the copying of digital content and TV or any other illegal activity. The use of the service of Internetv, including the digital content and TV that we provide, are solely for personal, non-commercial use. See the instructions at the end of these Terms of use to denounce the existence of any content of the service of Internetv which infringes copyright, including the contents of the web site and the user interfaces of Internetv.


Internetv is a registered trademark of Internetv. Internetv logo,,,,,,,, are registered trademarks or service marks of Internetv. The web site and the user interfaces of Internetv, including, among others, its graphics, logos, titles, button icons, scripts and service names are images of mark Internetv, S. A. de C. V. The trademarks, service marks and brand images of Internetv may only be used and reproduced with permission of Internetv, and may not be used in connection with any product or service that is not associated with Internetv, in any manner that could generate confusion among customers, which affects the rights of Internetv or affecting the image or reputation of Internetv. Other marks that appear on the website and the user interfaces of Internetv are the property of their respective owners, which may or may not be associated or sponsored by Internetv. Any image of persons or personalities contained on the web site of Internetv and user interfaces are not indication or approval of Internetv or of any other product in particular or our service, unless otherwise specified.

Content of the entertainment and service

We distribute digital content, television and other filmed entertainment and we reserve the right to display and promote the filmed entertainment or other information through our service, including our web site and user interfaces, in any way that we want to our sole and absolute discretion. In addition, the service of Internetv allows you to you and to others publish reviews or comments in relation to the entertainment that you distribute. Any opinions, advice, statement, service, offer or other information that is part of the content expressed or provided by third parties through the service of Internetv correspond to their respective authors or producers and do not reflect the opinion, advice, statement, service, offer or other information of Internetv, its shareholders, directors, officers, employees or its licensors. Internetv, its shareholders, directors, officers, employees or its licensors shall not be liable in any case of loss or damage caused by reliance on information obtained through the service of Internetv. It is your responsibility to evaluate the information, opinion, advice or other content available through the service of Internetv.

Use of information presented

Internetv has the right to use any comments, information, ideas, concepts, or techniques reviews or any other material contained in any communication you send to us ( "Return" ), including the responses to the questionnaires or publications via the Internetv service, including the service of Internetv and user interfaces, without consideration, recognition, or payment of any kind, for any purpose, such as the development, manufacture and marketing of products and the creation, modification or improvement of the service of Internetv. Also, when you publish a return on our web site, presenting us with a return or respond to our questionnaire, gives us a license in perpetuity, without territorial limits, non-exclusive, royalty-free, including the right to grant licenses and publish, use, reproduce or modify the returns submitted in any software or technology of any kind that exists now or develop in the future.

Keep in mind that Internetv materials does not accept unsolicited ideas or for your use or publication, and is not responsible for the similarity between the content or programming in any media with materials or ideas transmitted by Internetv. If you choose to send any material or idea not requested, it does so under the understanding that you will not receive any compensation of any kind and renunciation of any action against Internetv or its related companies regarding the use of these materials and ideas, even if the material or idea used is significantly similar to the idea that you presented.

Test of the service

We tested regularly by various aspects of our service, including the web site, user interfaces, the levels of service, plans, features and promotions, the availability of digital content and TV, the delivery and prices, and we reserve the right to include or exclude these tests without notice.

Customer Service

If you need assistance with your account, you can find answers and contact Customer Service at any time from here, where you'll find answers to frequently asked questions and information about how to contact a customer service representative.

In some cases, the customer service will be able to help you better using a support tool for remote access like whatsapp, which enables us to interact directly with your account. We offer service assistance only with your permission, and in his presence (by phone and Internet connection).  During the time in which we offer you assistance service for remote access, we have full access to your desktop. If you do not want to have this access, should not authorize assistance through the remote access tool and we will do everything possible to help you in another way. Exclusion of warranties and limitations of liability set forth in these Terms of Use apply specifically to the use of the customer service, including the use of the access tool to the desktop. We can use the services of third parties to provide you with the assistance of the customer service.

Conduct the access to the service of Internetv

By accessing the Internetv service, including the web site and the user interfaces of Internetv, agrees to use the service of Internetv, including all its features and functionalities, the web site and the user interfaces and all the content and the associated software in accordance with all existing laws, rules and regulations, including the limitations of public presentation or any other restriction on the use of the service or its contents. In addition, it undertakes to do not get, post, email or transmit in any other manner any material that contains software viruses or any other code, file, or computer program designed to interrupt, destroy or limit the functionality of the computer software, hardware or telecommunications equipment associated with the service of Internetv. It is also obliged to not impersonate another person to use the service of Internetv, to behave in a vulgar, or offensive to use the service of Internetv or to use the service with a Internetv unlawful purpose.

You agree that all previous restrictions apply not only to the service of Internetv but also to their servers and networks connected to any part of the service of Internetv, operated by Internetv or by third parties ( "Networks" ).  Undertakes not to interfere with the networks or to destroy or limit the procedures, rules or regulations applicable to the networks; not to use the networks so that damage or prevent the use of the same, or to obtain unauthorized access to any service, data, accounts, or to other networks; not to use the networks to falsify information or procedures of the headers of email (for example, the impersonation of messages or "spoofing" ); to do not use the network to send spam (for example, the sending junk e-mail unsolicited "spam", or of commercial messages), or items of a destructive nature or misleading, or to delete, modify or alter any note or legal or regulatory Link this incorporated into the networks.

Limitations of use

You must be 18 years or more in order to become a member of the service of Internetv. In some jurisdictions, the age of majority may be to meet more than 18 years, in which case you must have the required age to be eligible for membership. While the under age of 18 can use the service, may do so only with the participation, supervision and approval of a parent or guardian, through the account of that person and subject to our Terms of use. While Internetv distributes products that can be viewed by children, the Internetv service is not intended to be used by children without the participation, supervision and approval of a parent or guardian (see also "parental control" ).  Except as otherwise provided, the service of Internetv and the content accessed through our service are for personal, non-commercial use only, gave him a limited, non-exclusive license, non-transferable for access to the service of Internetv for that purpose. Except this limited license, you will not transfer any right or title. You may not download (except for the download cache of pages as needed for your personal use, or any other use authorized by these Terms of use), modify, copy, distribute, transmit, display, perform, reproduce, duplicate, publish, license, create derivative works based on the service, or offer for sale the information contained in or obtained from the service of Internetv through this without prior written consent. Internetv not promotes, encourages and tolerates the copy of digital content, TV, provided content in digital form or any other illegal activity. This prohibited avoid, delete, modify, deactivate, interfere with or circumvent protections of contents of the service of Internetv. It is forbidden or masking techniques use masking (framing) to hide a mark, a logo or other information protected by intellectual property laws (such as images, texts, diagrams of pages or forms) of Internetv without the express written consent of Internetv. It is forbidden to purchase search terms or use any meta tags or any other "hidden text" using the name or the marks of Internetv without our consent. Any unauthorized use of the service of Internetv or its contents will void the limited license granted by us and will give rise to the low of its membership.

Pages and Links

Some of the hyperlinks found on the service of Internetv may lead to other web sites or other contents that are not controlled by Internetv nor do they have any relationship with this. In addition, other web sites may contain links to the web site of Internetv or Internetv may include links to web sites of companies, including some that have associations with us through certain programs. For example, Internetv can include pages that display and provide information on applications, devices ready for Internetv or other products. These pages may provide links to other third-party sites to which the members of Internetv can obtain or purchase those applications and devices. Internetv has not reviewed these websites and is not responsible for the offerings of any of these sites or the content, privacy policies or terms of use of the web sites or applications. You acknowledge and agree that Internetv is not responsible for the acts of third parties, the products or web site content or the operation of the applications or devices and does not give any warranty to that effect. These linked web sites have privacy statements, notices, and terms of use separate and independent that we recommend that you read. You should also consult the section of these terms called "Applications" and "How does our transmission service".

Gifts and promotions

In some countries, we are able to offer gift subscriptions for the sale. These gift subscriptions are sold on our web site and can be redeemed by the Internetv service only in the country in which it is acquired the gift subscription. We will bill you automatically to your form of payment for any gift subscription. The acquisition of gift subscriptions is performed in accordance with the terms and conditions set forth on page "Purchase Gift subscriptions" and the exchange of the gift subscriptions is subject to the terms and conditions set forth on page Swap gift subscriptions".

We also offer prepaid cards these cards are available for purchase at some retail stores in the United States and Mexico, and can be redeemed by residents of the United States and Mexico in the web site of Internetv. Click here for more information and see the terms and conditions of prepaid cards.

Promotion codes can be redeemed on our web site, The promotion code can be used only once and can not be redeemed for cash, resell, or combined with any other offer, including the free trial. If you received a promotional code via an offer from a third party, additional restrictions may apply.

Claims for lack of observance of copyright

Internetv has a policy to respect the intellectual property rights of third parties. Internetv not tolerate unauthorised reproduction or distribution of digital content, TV or any other content protected by copyright. If you believe that your work has been reproduced or distributed in such a way that it constitutes a lack of enforcement of copyright or knows that there is material that does not respect the rights of author available through the service of Internetv, let us know by completing the claim form is available here. Please note that we cannot answer questions relating to customer service or other issues not related to present through the form of claims of copyright. For queries not related to copyright issues, see the other ways to get in touch with us.

Existing Law

These Terms of Use will be governed by and construed in accordance with the laws of Mexico, D. F. , without prejudice to any provision of private international law. If any provision of these Terms shall be void, illegal or unenforceable or imported a conflict with the law in any jurisdiction, the validity, legality and enforceability of the remaining provisions shall not be affected and shall continue in full force.

Arbitration Agreement

Internetv user and agree that any dispute, claim or dispute arising from the service of Internetv or in relation to such a service, user interfaces, these Terms of Use and the arbitration agreement shall be resolved by binding arbitration instead of resorting to the competent court. Arbitration is more informal than a trial before a court. The arbitration resorts to an impartial arbitrator instead of a judge or jury, allowed for a period of instruction shorter than the court and is subject to very limited review by the court. The arbitrators may order the payment of damages and the same compensation as a court of law. By accepting these Terms of use, agrees that the Federal Arbitration Act of the United States governs the interpretation and execution of this clause, and, together with Internetv, relinquish the right to a trial by jury or to participate in a collective action. The arbitration clause shall remain in effect after the termination of this Contract and the termination of your membership Internetv.

If you opt for arbitration, you must first send a Internetv a Notice of the claim in writing ( "Notice") by certified mail. Internetv the Notice to be sent to: Director General, Internetv S. A. de C. V. ,Poso Pedregal No. 25 Esq. Campo Horcón, Col. Azcapozalco, Mexico, D. F. c. p. 02200 ( "Home of notices" ).  Internetv if it elects arbitration, will send a written notice of the claim ( "Notice") by email to the address indicated on your membership account. Notices sent by you or by Internetv must (a) describe the nature and basis of the claim or dispute and (b) indicate the address the specific ( "demand" ).  Internetv and if you do not reach an agreement to resolve the complaint within 30 days of receipt of the notice, you can start a process of arbitration or filing a complaint with a lower court of claims. During the arbitration, no may inform the referee of the amount of offers of agreement made by Internetv or by you. If you must pay an arbitration fee at the beginning, once Internetv receive the reminder to the home of warnings that the arbitration has begun, you will be refunded immediately the arbitration fee paid, except that your claim is for an amount higher than USD 10,000, The arbitration shall be governed by the Regulation of Commercial Arbitration and additional procedures for disputes of consumer (as a whole, "Regulation of the AAA") of the American Arbitration Association ( "AAA" ), as set out in this Agreement, and the sustenance of the arbitration will be in charge of the AAA. The Regulation and the forms of the AAA are available on the Internet at or by calling the AAA at 1-800-778-7879 -778-7879 -778-7879 or by writing to the home of notices. The arbitrator shall observe the provisions of this Contract. The arbitrator shall decide on all the issues under consideration, including those relating to the scope and validity of the arbitration agreement. Internetv and unless you agree otherwise, any arbitration hearing will be held in the city (or county) of your invoicing address. If you live outside of Mexico, the whole arbitration hearing will be held in your country of residence in a place reasonably convenient for you, but also will be subject to the Rules of the AAA, including the rules of the AAA governing the appointment of the arbitrator).  If your action is for USD 10,000 or less, we understand that you may decide whether the arbitration shall be conducted only on the basis of documents submitted to the arbitrator, through a hearing by telephone or through a classroom audience as established in the regulation of the AAA. If your claim is for more than USD 10,000, the right to a hearing shall be determined according to the Rules of the AAA. Regardless of how you do the arbitration, the arbitrator shall issue a written decision reasoned sufficient to explain the essential findings and the conclusions that are based the award. If the arbitrator issued an award by an amount greater than the value of the last written offer of Internetv carried out before selecting an arbitrator (or if not Internetv makes an offer of agreement before you select an arbitrator), Internetv will pay the amount of the award or USD 1,000 , whichever is greater. Except as otherwise provided in the present, the payment of the arbitration fee, administrative charges and fees of the arbitrator shall be governed according to the arbitration rules of the AAA.

INTERNETV AND THE USER AGREE THAT EACH OF THEM SHALL SUBMIT CLAIMS AGAINST THE OTHER PARTY ONLY ON HIS OWN BEHALF, AND NOT AS PLAINTIFF OR PART OF A GROUP IN A COLLECTIVE ACTION OR REPRESENTATIVE. Also, unless you and  Internetv agree otherwise, the arbitrator may not accumulate the causes of more than one person with their cause, nor will be able to accept in any representative or collective action. If you declared the invalidity of a specific provision, this arbitration clause is void in its entirety. The arbitrator may order a declaratory or interim compensation only for the benefit of the party seeking to redress and only to the extent necessary to grant the relief sought by the individual action of that party.

Date of entry into force: March 9th, 2015.

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