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Privacy Policy


In this privacy policy we explain our standards with respect to the collection, use, disclosure and transmission of data to users by the the family of companies of ( "Internetv" ).

Collection and Use of the information

We receive and store information, including your personal information, about you and use of our service. This information is collected in different ways, including when you enter in our web site and from interactions with our service. In this Privacy Policy we use the term "personal information" to refer to the information that can be used only to identify you or contact you. Non-personal information means any information that does not allow direct partnership with you. We may collect, use, transfer and disclose non-personal information for any purpose. You cannot choose not to provide personal information that is requested but, in general, the majority of the personal information we request is required in order to provide our service; the lack of such personal information prevent us doing so. On some occasions to interact with us, we will require certain personal data in order to be able to provide, improve and customize our services and marketing campaigns. For the same reason, we may supplement the personal information you provide us with the information of public knowledge and information available from other sources to the extent permitted by law. Personal information is used for several reasons, to process the registration, your orders and your payments, and to communicate with you about these and other issues. For example, we may use your email, or other contact methods, to send you newsletters and messages about new features of Internetv, the special offers of Internetv, promotions, surveys for clients and other correspondence and marketing relating to our service. We are tracking all of your interactions with us and checked in information relating to you and to the use of the service, which includes, among other things, your online activity, the selection, review and rating of titles, the history of payments and correspondence, the Internet Protocol addresses, device types, unique data of the device (such as unique identifiers and configuration), operating systems and all the related activity. We use this information to determine the geographical area where it is located, offer content that is relevant to your area, enforce our terms (for example, determine if we can offer you a free trial period), to recommend movies, series, sports or any other event that we consider relevant for your interest that we believe that you may be pleasing, customize the service and our marketing, make a follow-up to the hours that you see instantly, to determine your Internet service provider, to help us respond more quickly and efficiently to the queries and requests, and to analyze, improve or manage or promote our services on offer, for both you and other users. We can supplement this information with the that provide other sources, including the data offline and their navigation behavior with our advertising in other pages. We also offer general analyzes of users in compiled form or anonymously to our prospective partners, advertisers and other third parties. We may also disclose and use, anonymously, the ratings of the movies, series, sports or any other event, consumption habits, comments, reviews and other information. For example, we use the ratings of movies, series, sports and other events and the consumption behavior to improve our recommendations for you and other users. To use the service of Internetv, you will have the opportunity to publish reviews or other information in public forums. Note that when you publish this information, the information becomes public knowledge and it is no longer protected by this policy. We are not responsible for the use by third parties of the information disseminated through our service. We reserve the right to partner with companies whose products we believe may be of interest to our members. Together with these partners, we will send you promotional announcements and advertisements that are based on the web on your behalf, to the extent permitted by law.

Disclosure of your personal information

We may share your personal information with the family of companies Internetv that have access to your information will remain with the uniform practices described in this privacy policy. In addition, we use other companies, agents or contractors ( "service providers") to perform services on our behalf or to assist us in providing the service. For example, we employ service providers to offer services of marketing, communications, infrastructure and IT services that customize and improve our service, processed credit card operations, provide customer support, charge debts, analyze and improve the data, including information on the interaction of our users to our web site, and processed our consumer surveys. In the course of providing these services, these companies, and others, can have access to your information. We do not authorize these companies to use or to disclose your personal information, except if it is related to the service they provide and they were hired. We can offer promotions or programs that require the exchange of information with a third party as a condition for participation. For example, we will partner with companies that offer incentives, such as prizes in by frequent flyer miles when you subscribe or use our service. When performing this type of promotions, we may share your name and other information related to the realization of the incentive. To participate in such promotions or programs, implicitly gives its consent to share your information. Important: we do not control the privacy practices of these third party companies. Internetv also reserves the right to disclose personal information when reasonably believe that the access, use, preservation or disclosure of such information is necessary for (a) to comply with any legislation, regulation, legal process or governmental request, (b) to enforce terms of use, including the investigation of possible violations of them, (c) to detect, prevent, or deal with illegal activities or suspected illegal and technical issues or security, or (d) to protect against damage to the rights, property or safety of Internetv, its users or the public, as required or permitted by law. In connection with the reorganization, restructuring, merger or sale, or any other transfer of goods, we reserve the right to transfer information, including personal information, provided the recipient undertakes to respect your personal information in accordance with our privacy policy.

Share on social networks

You can choose to share information about your use of the service of Internetv, including what you saw, within Internetv like in other social networks and other communications.

Other sites, platforms and applications

Internetv service can be received through platforms or contain links to sites operated by third parties that may have policies regarding the handling of information different from ours. While we do everything possible to partner with renowned companies, Internetv cannot be held responsible for the information handling practices of other web sites and platforms. These web sites and platforms have their own privacy statements, notices, and Terms of use, we recommend that you read with attention. In addition, it is unlikely that you will find third-party applications that interact with the service of Internetv.


Must be 18 years or more in order to subscribe to the service of Internetv. In some jurisdictions, the age of majority may be to meet more than 18 years, in which case you must have the required age to enroll. While the age of 18 can use the service, may do so only with the participation, supervision and approval of a parent or guardian, and subject to our Terms of use (

Access right to your information

We offer you access and the ability to update a wide variety of information about your account, including contact information and your communication preferences in the section "Your account" of the web site. You must login to gain access to "Your account". If you have any queries in relation to our privacy policy or would like to exercise the rights relating to your personal information, write to [email protected]


Internetv takes seriously the security of information, and uses administrative measures, techniques, physical management and reasonable to protect your personal information from unauthorized access. Unfortunately, no security system is 100% secure. Therefore, we cannot guarantee the security of your information and we cannot assume responsibility for a inappropriate access. By using our service, including our website and our user interfaces, or to send us information by any means, you give your consent for us to communicate with you in electronic form on issues of security, privacy and administrative in relation to the use of the service of Internetv. In order to give you access to your account and to better manage the service of Internetv, Internetv implements technology that lets us recognize it as the account holder and giving them direct access to your account without asking you to enter any password or other identification of user to re-enter the service of Internetv. You can choose to not take advantage of this feature on your computer by unchecking the box "Remember me on this computer" when you log in to the web site. It is your responsibility to protect the confidentiality of your account access data and restrict access to your computer or other device through which you access your account of Internetv. Whenever possible, users of public or shared devices must log off at the end of each visit. If you sell or returns a computer or device ready for Internetv must log off and turn off the device before doing so. If you do not hold securely your password or your device, or does not sign or disables your device, subsequent users will be able to access your account information, including your personal information.

Changes to the privacy policy

We reserve the right to change from time to time our privacy policy, the terms of use of social networking sites or the information on cookies and Internet advertising. These changes will take effect immediately; however, for the existing members, these revisions will be, unless otherwise specified, effective 30 days after its publication. We will try to publish the earlier versions (including changes) of the Terms of use, if any, of the last 12 months.

Transmission of information

As Internet is a global environment, the use of the Internet to collect and process information by necessity involves the transmission of data on an international basis. Therefore, when using Internetv gives us your consent and agree to the transmission of your information outside of your country of residence to any country (including the United States) where we have facilities or activities with third parties (including, among other things, payment processors, service providers of cloud or other IT services, and other companies that we provide services). You understand that the countries that we convey information can have a level of data protection less comprehensive than that of our country.

Last update: March 9th, 2015.

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